Invicta Management – Vendor Requirements (C.A.P.P.)

To work with Invicta, all maintenance and repair vendors must meet our CAPP standards: Compliance, Accountability, Point of Contact, and Payment Method. These requirements ensure smooth communication, timely payment, and reliable service for our clients

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C - Compliance

A - Accountability

P - Point of Contact

P - Payment Method

  • All vendors must provide:

    • A current W-9 (updated annually if requested).

    • A Certificate of Insurance showing active coverage.

    These documents confirm you are a legitimate operating entity and allow us to issue payments without delays.

  • We require clear, document-based proof of work. This may include:

    • Photos

    • Timestamps

    • Written work summaries or reports

    At minimum, your invoice must include enough detail to verify what was completed. Vendors who provide photo evidence or detailed documentation are prioritized.

  • To avoid miscommunication and protect our clients, vendors must identify key contacts within their company:

    • Accounts Receivable contact

    • Operations/Management contact

    • Dispatch or Scheduling contact

    This ensures our teams can coordinate quickly and accurately.

  • Vendors must maintain a modern online payment system.
    Invicta does not want to send or wait for paper checks under any circumstances.

    In a world where even vending machines accept Apple Pay, there is no reason for outdated payment processes. To keep jobs moving and payments timely, approved vendors must offer secure, efficient electronic payment options.

These requirements are simple, standard, and essential to delivering efficient service to our clients. While we value every vendor relationship, compliance with Invicta’s CAPP standards is mandatory for all vendors—regardless of history or tenure with the property.
If a vendor chooses not to comply, we fully respect that decision; however, we can only partner with those who meet these requirements.
Thank you for helping us maintain a streamlined, accountable, and professional operation.

Approved Vendor Application

📣 Need to Connect with Us?

Make sure to contact the appropriate Operations point of contact for all contractor/maintenance vendor matters. If you’re unsure who that is, email operations@invictapm.com to be directed to the relevant team member.